Discussion
So if you initiate the phone-to-phone Signal account transfer process, and it almost completes, such that the account is transferred, but the data isn't, and then errors out ... and if you didn't have backups enabled ... then your entire chat history just vanishes into thin air with zero recourse. In other words, Signal nukes your history from orbit on the old phone before validating that it actually successfully transferred to the new phone.
I am indescribably angry right now.
@tychotithonus
You have that extra insurance though have you not?
@tychotithonus Hey, @Mer__edith, this looks like something that needs a fix right goodamn now...
@tychotithonus Have you contacted @signalapp about this?
Turns out it's already a known issue, but it's buried in their troubleshooting, such that there'd be no reason for someone to look for it until it was already too late.
https://support.signal.org/hc/en-us/articles/10075160307482-Troubleshooting-Device-Transfers
@tychotithonus @signalapp That's a major bummer. Sorry to hear that. Hopefully there's something they can do. Good luck.
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