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Brian Pagán (he/they)
Brian Pagán (he/they)
@brian@pagan.plus  ·  activity timestamp 4 weeks ago

What if empathy wasn’t just something we talk about but actually practice? Here's an overview of the art & science of design empathy.

This is a summary of the masterclass Froukje Sleeswijk Visser and I gave at MOME Open! We got to move past abstract frameworks and into real, human experiences. Also, we practiced #empathy techniques that help us #designers connect more deeply with users, clients, and colleagues.

Click through for our slides and references. 😃

I'm incredibly grateful to have been able to guide this masterclass! Thank you Froukje, Fanni, Máté, Liliána, and everyone who brought their presence, attention, & love into the space. Also, thank you Áth-Horváth Zsóka for the photo, and shout out to Jens ☺️

And if you'd like us to guide a masterclass like this for you and your team of superheroes, drop me a DM! 🤙🏼

Love and light, dear one!

#design #UX #research #ServiceDesign

https://d3e.co/momeworkshop

The Greatness Studio

Design Empathy Masterclass • MOME 2025 • The Greatness Studio

What if empathy wasn’t just something we talk about but actually practice? Here's an overview of the art & science of design empathy.
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