You say you are not a scam, and that you have a great reputation. I hope
I will be able to correct that reputation with facts I post on social
media about this sale.
The facts are clear.
1. Your web site does not state the legal entity operating the site -
which I believe is a legal requirement, just the brand name "Sonora".
2. Your web site does not have your physical address.
3. Your web site has "uk" in the name and sells in GBP, but ships from
Hong Kong. This is not, as far as I can see, stated on your web site and
is deliberately misleading.
I should have noticed these clear signs of a scam site, and failed to do
so.
4. The product is described as "Sonora Astronomical Telescope" and has
text reading "This led to Sonora. The brand promises to use advanced
optics and precision engineering to deliver clear, crisp, and
comfortable astronomical observations." but the product is not Sonora
brand.
5. In fact, the product had no brand at all.
6. The product has no manufacturer name, which I believe is a legal
requirement.
7. The product has no country of origin, which I believe is a legal
requirement.
8. The product has a CE mark, but you cannot provide an actual
Declaration of Conformity, which is a legal requirement for use of a CE
mark.
9. The RoHS test report you sent does not show Sonora as manufacturer or
brand. In fact it says Brand Mark "N/A" and "Ningbo Huajing Optical
Technology Co. Ltd" as manufacturer.
... sorry there is more.